Technical Support Supervisor
Activity overview
Latest activity by Technical Support Supervisor
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Technical Support Supervisor created an article,
Xthings OpenAPI
How to activate the OpenAPI and access API credentials? Please make sure your Xthings Home App version is V3.5.5 or later; Go to My account -> Check at the bottom OpenAPI -> Click on Next -> Choos...
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Technical Support Supervisor created an article,
Setting up Matter compatible device with Matter ecosystem
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Technical Support Supervisor created an article,
What should I do if I don't want to receive marketing related pop-notifications pushed by the Xthings Home(Formerly U home) app?
Please follow the steps in the screenshots below to turn this off.1. Go to the Settings page of the Xthings Home(Formerly U home) app;2. Choose the "APP Notifications" option;3. Turn it off.
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Technical Support Supervisor created an article,
How to set up my non-matter version devices to work with Google Home?
Please note that the non-matter version devices cannot be added to Google Home directly; you will need to add the devices to your Xthings Home(Formerly U home) App first and then link your Xthings ...
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Technical Support Supervisor created an article,
How to transfer a device to another user and how to accept the transfer?
Which devices can be transferred?Currently, UTEC Smart Plugs, Bulbs, Switches and ULTRALOQ Smart Locks can be transferred to another user via the Xthings Home(Formerly U home) App.Xthings Home(Form...
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Technical Support Supervisor created an article,
Smart Switch Single Pole Matter Quick Guide
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Technical Support Supervisor created an article,
A19-C3 Smart Wi-Fi LED Bulb Matter Quick Guide
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Technical Support Supervisor created an article,
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Technical Support Supervisor created an article,
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Technical Support Supervisor created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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